Terms of Use

About these terms

These terms apply to Tumbletown, provided by Kizuna Collective LLC, which also publishes apps as Studio Laie (“we”, “us”). By using the app, you agree to these terms. If you do not agree, stop using it. For questions, email support@kizunacollective.co.

Tumbletown is intended for players aged 13 and older and is not directed to children under 13. If you are under the age of majority where you live, a parent or guardian must review these terms and permit your use, and should supervise purchases and platform account use.

Playing Tumbletown

You may use Tumbletown for personal, non-commercial entertainment, subject to applicable law and app-store terms. The app, code, artwork and other content belong to us or their respective owners. You receive permission to use the app, rather than ownership of its content. Third-party components remain subject to their own licenses.

You may not redistribute or sell the app or its assets without permission, interfere with its services, or manipulate purchase or reward records to obtain unauthorized benefits. These restrictions do not limit rights granted by applicable law or open-source licenses.

Features and availability can differ by platform and may change as the app develops. Free models and tools can be played without a purchase. Locked content can be previewed before deciding whether to buy it.

Optional purchases

The current offers are permanent, one-time purchases: Full Model Collection unlocks the additional models described in the offer, Power Pack unlocks the six additional powers described in the offer, and Complete Pack includes both. These offers are not subscriptions. The app shows the included content and your store’s localized price before checkout. Purchasing one offer does not imply ownership of unrelated future products unless the offer expressly includes them.

Opening an offer does not make a purchase. You must confirm payment through Apple App Store or Google Play. Availability depends on your region, store account, connection and the applicable store’s product configuration. A displayed catalog card is not proof that checkout is available. Payments, taxes and refund processes are governed by the relevant store and applicable law.

Use Restore Purchases with the store account that made the purchase to recover eligible permanent ownership. Store verification can require an internet connection. An iOS purchase does not automatically transfer to Android or the reverse. Restore Purchases does not restore spent coins, used consumables or missing gameplay results. If a charge completes but delivery is pending, contact support rather than repeatedly purchasing the same benefit. We may reconcile ownership after verified refunds or revocations, subject to applicable rights. Existing valid purchases remain subject to their promised benefits; these terms do not erase earlier ownership.

Any virtual coins, items or rewards retained from earlier versions are game benefits with no cash value, cannot be redeemed for money and cannot be transferred outside the game. No purchase guarantees success or a particular score. For refund help, use Apple’s Report a Problem or Google Play’s refund guidance, or contact us.

Saves and optional recovery

Progress is stored on your device when saving succeeds. Storage errors, clearing app data, uninstalling, device loss or damage can result in lost progress. A local save or pending upload is not proof of a cloud backup.

On iPhone, optional iCloud Documents recovery lets you compare and choose a complete local or cloud save without Game Center. It is user-initiated, rather than continuous automatic synchronization. Coins, inventory, reward records and results from different saves are not added together. The unselected copy’s unique progress is not merged into the active game. Check the in-app verification status before relying on a cloud copy.

Recovery depends on supported platform services, account settings, connectivity and successful saving. Android cloud recovery and automatic progress transfer between iPhone and Android are currently unavailable. Operating-system backup behavior varies. We cannot guarantee recovery of lost progress. Store purchase restoration is separate from progress recovery.

Privacy and external services

The Privacy Policy explains device storage, iCloud recovery, purchase services, limited iOS crash reporting, support correspondence and your choices. It is available through Settings → Legal, alongside these terms. Website documents need an internet connection to read.

Apple, Google, RevenueCat and other external services have their own terms and privacy practices. Parents or guardians should supervise purchases, platform accounts and support messages. Action confirmations, where present, do not replace device parental controls or legally required parental consent.

Advertising is currently disabled. If live advertising is introduced, we will update the relevant notices and provide required privacy choices before enabling it.

Availability and your legal rights

We aim to provide a reliable game, but cannot guarantee uninterrupted operation, support for every device, continued availability of every feature or recovery of every lost save. We may update the app or end distribution or support, subject to your rights under applicable law.

To the extent permitted by applicable law, the app is provided as available without additional warranties. Nothing in these terms excludes mandatory consumer guarantees, limits liability that cannot lawfully be limited, or removes statutory remedies or store refund rights. The iOS version is also subject to Apple’s standard Licensed Application End User License Agreement.

Changes and contact

We will revise the effective date when these terms change and give notice of material changes where required. Changes apply going forward, subject to applicable law, and do not retroactively remove a completed purchase’s promised benefit. If you do not agree to updated terms, stop using the app, without losing any mandatory rights you already have.

For support, purchase questions or privacy requests, contact Kizuna Collective LLC at support@kizunacollective.co.